F.A.Q.

Below are short answers to some of our most Frequently Asked Questions. For more in depth answers, please visit the General Information page or contact us by phone or email.

2014-06-24 13.21.40 LOWWhat is the course timetable?
The course day runs from 10am to 9:30pm with breaks for meals and refreshments. There is a 2 hour break on the Saturday afternoon for relaxation or practice.
For the full timetable visit the Course Information Page.

Where will I be staying?
Good quality Bed and Breakfast, exclusive to Jackdaws, is available in warm and friendly family homes nearby. Many are within walking distance and some have en suite facilities or sole use of bathroom. Accommodation is booked through Jackdaws and is charged in addition to course fees. Please let us know your requirements when booking your place on a course.
View the Bed and Breakfast page.

What will I be eating?
All meals are included in the course fee and are freshly prepared on site. Breakfast is provided at your accommodation. Please advise us at the time of booking if you are Vegetarian/Vegan or have any allergies. We are happy to provide non-dairy food but please supply your own accepted milk substitute for tea/coffee etc. Meals are served at the table in a relaxed and homely style, allowing you to converse with your fellow participants and tutors.

How large are the courses?
A typical Jackdaws weekend Solo Study course has a maximum of 10 participants, but this can vary depending on the tutor and type of course. Ensemble courses have space for more participants, as do most courses with more than one tutor (an accompanist does not count as a tutor, although ours are extremely knowledgable). Where more than 10 places are available, details are given in the course description.

What can I do with my free time?
Jackdaws has a number of practise rooms which are free for participants to use throughout the duration of the course – just sign up for a slot when you arrive for dinner on the first evening.
If you’re looking for a break from music, we have laminated cards showing routes for several local walks or run routes which leave directly from Jackdaws. We are also situated on National Cycle Network route 24 – Collier’s Way, running 75 miles from Bath to Hampshire! Perhaps you’d prefer to do a small section – turn left out of Jackdaws for 2 miles into Frome or right and head to Radstock and beyond to the popular Two Tunnels.
The Parkrunners and joggers among you will be pleased to know that Southwick Country Park Parkrun is a 20 minute drive away, just outside Trowbridge. You could just about do the 9am parkrun and be back in time for the 10am course start (although we won’t mind if you’re a bit late!)

How can I pay my balance?
After placing your booking you will receive an email with a receipt for your deposit (if you have paid online), which will include the remaining balance to pay. The balance of fees for each course becomes due 3 weeks before the course start date. You can pay by three methods:
Online – at the time of registering for a course, your deposit can be paid using a Credit or Debit card with PayPal (no PayPal account is necessary – use “Guest Checkout”)
Phone – call the office on 01373 812383 to pay with a card. We accept Debit and Credit cards (Mastercard, Maestro & Visa), but do not accept American Express.
Cheque – send a cheque to our office payable to ‘Jackdaws Educational Trust’
Bank transfer – email music@jackdaws.org to request BACS details

Contact Details
Jackdaws Music Education Trust
Great Elm
Frome
BA11 3NY
01373 812383
Weekend: 01373 812772
music@jackdaws.org

Office Opening Hours:
Monday, Tuesday: 9:30am – 2:30pm
Wednesday: Closed
Thursday: 9:30am – 2:30pm
Friday: 9:30am – 6pm

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